When ordering in the app, there are multiple order points to confirm the location you are ordering from.
Once you click “Place Order” and get an Order Confirmation email, your order has been sent to the restaurant and cannot be canceled.
If you feel this order was placed in error, please reach out to us at www.heyjackbox.com. Please include your contact details and mobile order number. Once we receive your request, we will review it and someone from our corporate team will contact you.